Article

31.05.2021

Optimise your working capital with factoring

How can you keep your working capital healthy while incorporating the requisite financial flexibility? Factoring helps you to finance your cash requirements in a proper, timely and suitable way.

Securing liquidity is the key to financing your working capital requirements and keeping your business running smoothly at all times. That's exactly what factoring offers.It is a structural solution for optimising working capital. In the video below (in Dutch) in less than half an hour you will gain a clear picture of what factoring has to offer.

If you prefer to watch the video in French, click here.


Factoring: a tailored structural solution

In exchange for transferring your invoices to an external factoring company, you can count on fast, flexible financing, monitor the collection of your invoices, and protect yourself against potential bankruptcy among your customers. Each factoring solution is tailored to fit the needs of your business. This includes companies operating at international level. In Belgium, one in six companies currently outsource their invoices to an external factoring company. The same trend is evident in other European countries.

Do you have any questions, or would you like to discuss how factoring can help you? Contact your relationship manager or send us your details via the contact form and we will get in touch with you.
Article

03.04.2018

Five steps to recovering your unpaid amounts

Late payments and unpaid invoices weigh heavily on a company's financial health. To manage your finances, it is essential that you put in place an effective recovery strategy, while maintaining a commercial relationship with your customers.

Take care of your invoicing upstream

The first building block of a successful recovery strategy is implementing effective invoicing. This means before starting to recover your unpaid amounts, your company must implement everything you need in order to be paid on time. Clear invoices that are complete and free of errors are a good start to persuading your customers to settle up before the payment deadline. Also think about creating general terms and conditions that 'protect' your interests, by including (reasonable) deadlines for contesting and sanctions applied in case of default of payment. Finally, your whole invoicing process needs to work together like a well-oiled machine in terms of quality, timing, terms and more.

Adapt your approach

Next, you need to have a clear view of your outstanding receivables (customers, amounts, delays, etc.). An audit will allow you to properly assess the situation. When it comes to recovery, every case is different and varies depending on your sector, your size and your position (strong or otherwise) on the market. Moreover, one customer is not the same as another and you must often adapt your strategy. Your best customer, who always pays on time, cannot be treated in the same way as a chronic late-payer or a new purchaser (and did you think about checking their solvency before starting to do business with them?). Conclusion: separate your clientele using relevant criteria to be able to act in the best way.

Act preventively

Your recovery strategy must include a pre-emptive phase to intervene before the amount is due. How? By sending a simple e-mail, for instance, a few days before the payment deadline. This doesn't cost you anything and it gives a clear signal that you are waiting for payment. You could even add a commercial dimension here by asking your customer if they are satisfied with the product, the sale or the service. This type of diligence will be appreciated by your debtors. Along the same lines, and although it may be more costly in terms of resources, you could add a phone call from your sales team. In this instance (and all the others, in fact), you need to oversee the coordination of your sales and administrative department.

Articulate your recovery strategy

If your customers still don't pay, in spite of these preventive actions, you need to react quickly and send your debtors a reminder. Always follow through with what you have told them so as not to lose credibility. Get there slowly but surely – and attach real significance to the form and timing of your reminder letters. In your first letter use a courteous tone, because everyone forgets at some point. What if your debtor doesn't always react? Follow up with a second and (at most) third payment demand: a registered letter, possibly sent by a lawyer for the final reminder. Be increasingly firm and send a formal notice. Try to call your customer in between each attempt (especially those who are worth the effort). This is a great way of reaching a compromise, such as by suggesting a payment schedule if your debtor has specific problems with financial management. An amicable agreement is often better than a futile (and time-consuming) battle. And what's more, this may help you to continue your commercial relationship!

Follow through... if it's worth it

Are your reminders falling on deaf ears? Have you failed to receive a valid explanation? Have you even tried to negotiate in vain? It may (unfortunately) be time to revert to a higher power and take legal action. You won't be surprised to hear that this is the most complex, costly and time-consuming way to recover your unpaid amounts. This is why not all invoices are worth this amount of effort. Properly assess the situation (the amount of the invoice, the 'position' of the customer in your portfolio, etc.). If you're thinking about taking the matter to court, you should seek the advice of a lawyer. But remember there is no guarantee that things will be simple (from simple non-payment, to dispute of the invoice or even bankruptcy of the customer).

Final words of advice

Whatever the result of your recovery efforts, make sure to keep a record of any 'accidents' in terms of your customers' late and missed payments. This kind of monitoring may prove very useful in future. And last but not least, you could even choose to manage customer risk (completely or partially, upstream or downstream) using external actors (such as a lawyer or bailiff) or companies specialised in recovery (such as BNP Paribas Fortis Factor). This is a more expensive strategy, but guarantees you greater peace of mind, as long as you choose the right provider...

Article

17.09.2021

Which company will cash in on its nomination for the Leeuw van de Export Award?

On the evening of Wednesday 29 September, FIT will be presenting its Leeuw van de Export Award for the 20th time: the highest award for Flemish companies achieving outstanding export results. Will it be Camco Technologies, Container Technics, Locinox, Molecubes, OTN Systems or Sylva?

Every year, Flanders Investment & Trade (FIT) awards a Leeuw van de Export to two companies that have recorded notable achievements in the field of exports in the past year. We briefly introduce the six nominees below. Be inspired by their stories of expansion abroad and find out which companies are voted the strongest exporters on 29 September at 6pm via a livestream at www.leeuwvandeexport.be.

Nominees in the category 'Companies with up to 49 employees'

Container Technics from Wijnegem

Container Technics has been a specialist in cargo securing technology for nearly four decades. The company sells materials to secure cargo on ships and has established a strong reputation in the shipping world. Since there are hardly any Belgian shipping companies, Container Technics has always been an international SME. Today, they are an all-round partner to shipowners around the world.

CEO Wim Ledegen: "For now, we're managing our central stock from our home base, but we're also considering decentralisation. Italy, the USA or Dubai are suitable candidates. The closer we are to the large ports and shipyards with our materials, the greater our response speed and flexibility."

www.containertechnics.com

Molecubes from Ghent

Molecubes develops and builds compact scanners for molecular imaging. All hardware, software and technology are from Flemish soil. The devices visualise organs, tumours or the actions of drugs. During research on COVID-19, the company supplied the only type of scanner that can be used in highly secure virology lab environments. Molecubes scanners are already used in 14 countries, with the United States at the very top of the list.

Co-founder Ewout Vansteenkiste: "Far-away destinations are definitely something we're aiming for, with China and South Korea being the 'icing on the cake'. We're a young company, and there's still so much untapped potential. Together with our partners, we'll look at how we can further differentiate our product range and explore many other areas of application for our devices."

www.molecubes.com

Sylva from Lievegem

Sylva is a plant grower and has been a family business for seven generations. Today, 25 million plants are shipped annually to 40 different countries, including a number of overseas markets. Over the years, the company has steadily developed into an established player in the field of forest plants and hedge plants, and has also been servicing the international market since 2003. Today, Sylva has six local representatives and is in the process of tapping into promising, far-away export countries such as Russia and China.

General Manager Tim Van Hulle: "North America is beckoning. However, given the phytosanitary legislation in place there, it's currently not possible to import plants from our country into the US and Canada. But we're now ready to exploit this huge potential as soon as the market opens up for plants from Belgium."

www.sylva.be

Nominees in the category 'Companies with 50 or more employees'

Camco Technologies from Heverlee

Camco Technologies is a pioneer in terminal automation. The company specialises in container identification and tracking solutions. After the Netherlands, the United Kingdom and Finland, they managed to gain a foothold in the United States. Process automation, the latest camera technologies, micro-location, artificial intelligence... Technological innovation is a must for Camco Technologies.

CEO Jan Bossens: "In Europe, we're gradually approaching the ceiling in terms of terminal automation. But there are many large-scale projects on the table in Eastern Europe, Russia and China. And the African continent still offers a lot of potential."

www.camco.be

Locinox from Waregem

Locinox is a family-owned company that develops and manufactures mechanical, electro-mechanical and access control products for manufacturers and installers of fencing and gates such as locks, hinges, hydraulic pumps, electric motors and access-code keypads. Two-thirds of the added value is derived from the product range itself, while the rest is derived from services. The company is fully committed to technological innovation and sustainability.

CEO Mik Emmerechts: "Exporting is in Locinox' DNA. As a manufacturing company in such a specific industry, you simply have to expand your reach. Today, 90% of our revenue comes from exports, and we're the European market leader in our niche industry."

www.locinox.com

OTN Systems from Olen

This technology provider deliberately targets energy and transportation with its applications, two industrial sectors that are currently undergoing rapid transformation worldwide. Their technology makes it possible to migrate outdated telecom infrastructures and then efficiently manage new networks. OTN Systems is now active in more than 70 countries and on every continent.

Chief Product Officer Jurgen Michielsen: "Our technology isn't very different from that of the giant telecommunication providers, other than that we develop and implement fully customised solutions for our industrial customers. We continuously look to innovate and stand out from the major market players. We do this by coming up with clever ideas and through our human-centred approach."

www.otnsystems.com

Find out who will be crowned winners of the Leeuw van de Export Award 2021 during the livestream on 29 September at 6pm. Register in advance at www.leeuwvandeexport.be or visit the website on the day itself.

Are you ready for your first international adventure or do you want to expand your international activities? We offer you the peace of mind you need, with a wide range of solutions to optimise, secure and finance your import and export activities.

Source: Wereldwijs 2021

Article

10.09.2021

Export Lion Award still going strong after 20 years

Flanders Investment & Trade (FIT) will be presenting its Export Lion Award for the 20th time on 29 September. As well as recognising strong export results, FIT also wants to use these success stories to inspire other companies to cross borders themselves. This is something that BNP Paribas Fortis, as a sponsor of this event, fully supports.

What do exporters need to look for to conquer the international market? We asked Frank Haak, Head of Sales Global Trade Solutions, and a jury member for the 20th edition of the Export Lion Award.

What can would-be exporters expect at the beginning of their export adventure?

"Exporting is an important step forward in a company's evolution. But suddenly operators come into contact with a completely different and usually unknown environment. Import market regulations are often different, as are tax and legal regulations. When making international payments, there are exchange risks. And then there are the specific documents and products required for foreign trade. There are lots of new things to consider."

How can companies prepare for this?

"By learning in advance as much as they can about the rules that apply to their new foreign market. Companies can turn to domestic institutions, such as FIT's foreign branches or their banker, to help them with this. They will help new exporters find their way around the very complex international world. I also recommend hiring a local agent or representative. This can help to resolve any bottlenecks that can't be resolved easily from home. At BNP Paribas Fortis, we have our Trade Development department that can help with this. Rob Van Veen offers companies guidance as they take their first steps in a new international market. This kind of external support may be expensive, but it's an investment that will save money in the long term."

How do companies that would like to start exporting learn about a new market? What advice can you give them?

"You learn about new markets simply by visiting as many foreign counterparties as possible. Don't bite off more than you can chew – take it one step at a time. I always say to new exporters: exports are great, but getting paid is even better. The risk of non-payment is still underestimated too often, even by companies that already have extensive international experience. We always recommend customers map out the worst-case scenarios in advance and incorporate the necessary mitigations. Prevention is better than cure!"

How can exporters better protect themselves against unforeseen circumstances?

"The COVID-19 pandemic showed how important diversification is, both in terms of supply or production of goods and in the choice of export countries. Economically, it may seem more advantageous to manufacture or import from a country far away with cheap labour, but always make sure you've got a back-up plan."

Which development would represent a significant added value for international trade?

"We need digitally-secured platforms for international trade transactions that all interested parties can use to securely view and exchange documents in digital format. This not only shortens the lead time of international transactions, but would also be a huge step forwards in terms of sustainability. Trade finance is difficult and cumbersome: it involves exchanging tonnes of data, a lot of which is still on paper, unfortunately. But I'm confident that we're gradually moving in the right direction. Many large international banks, including the BNP Paribas Group, are currently working on this."

Find out who will be crowned winners of Lion Export Award 2021 during the livestream on 29 September at 6pm. Register in advance at www.leeuwvandeexport.be or visit the website on the day itself.

Are you ready for your first international adventure or do you want to expand your international activities? We offer you the peace of mind you need, with a wide range of solutions to optimise, secure and finance your import and export activities.


Source: Wereldwijs 2021

Article

27.04.2021

Will you be Entrepreneur of the Year 2021?

Will you succeed Stow and I-care as the Entrepreneur of the Year for 2021? Why shouldn't you? Apply before mid-May and your company may just win this prestigious award.

A dazzling event honoring the very best companies

This annual award ceremony is an EY initiative in collaboration with De Tijd and BNP Paribas Fortis. Last year the event had to be celebrated online. The advantage was that the general public was able to live stream the event and watch Prime Minister Alexander De Croo present the Onderneming van het Jaar® award to Stow and Entreprise de l'Année® award to I-care. Jan Jambon presented the Flemish government's Scale-up of the Year award to Robovision and David Clarinval the French version tot Proxyclick. The new winners will be announced on 6 and 7 December, 2021.

Big picture and little picture

The coronavirus pandemic is still affecting businesses this year. The new Entrepreneur of the Year and Scale-up of the Year will have undoubtedly shown excellent growth, innovation and governance as well as a sound approach to the pandemic. Bill Schley's book The Unstoppables calls this the big picture and the little picture. Successful entrepreneurs always keep a close eye on their core business and the financial side of things as well as on the little picture. This is the right emotional mechanism for properly dealing with obstacles, failure and risks.

From an entrepreneurial viewpoint

Didier Beauvois, Head of Corporate Banking at BNP Paribas Fortis, is proud that his company has been a partner of this event right from the start. “Alongside the current pandemic, two major challenges that businesses have to address in 2021 are new technologies and sustainability. Companies that want to remain relevant need to be flexible and creative and must keep reinventing themselves. Our mission is to guide them through this transformation process in the best way possible, because those entrepreneurs are the driving force behind the Belgian economy. Therefore, we like to put these innovators in the spotlight every year and is why we encourage Belgian companies to apply."

Why take part?

Winning the Entrepreneur of the Year award or Scale-up of the Year award offers your company many benefits. These awards have a strong national and international reputation that will help you to strengthen your company's brand awareness. The awards ceremony attracts a great deal of media interest in the winners and finalists, and offers excellent networking opportunities. A place in the finals is also a great way to boost employee motivation at your company.

So don't wait any longer: apply for the Onderneming van het Jaar® 2021 award, Entreprise de l’Année award or Scale-up of the Year award via the Dutch EY website or the French EY website before mid-May. All information on the criteria, selection procedure and registration process are available there. The finalists will be selected in June.

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